Xbox Owners have the option to buy Xbox gamesfrom physical stores and return them if they are unsatisfied. However, returning games is not an option for those that own the Xbox One S or the Xbox Series S since they rely entirely on digital purchases.
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Fortunately, all is not lost, asXboxowners who have made digital purchases can get a refund on a game. While it may seem complicated, it is actually pretty straightforward. To simplify things, this guide will cover everything there is to know about refunding a game on Xbox and other valuable tidbits.
How to Refund a Game on Xbox One S/X and Xbox Series S/X
To refund a game on Xbox, players will need to follow these simple instructions:
Not all refund requests are accommodated since they are investigated case-by-case.
When a refund has been approved, Microsoft will return the money in a few business days on the samepayment methodthat was used to purchase the game in the first place.
Criteria for Refunding a Game on Xbox Account
As mentioned above, getting a refund is not complicated, but certain criteria must be met for success. To refund a game on Xbox:
It is worth noting that Microsoft will deny refund requests if they conclude the system is being abused. Additionally, refunds do not apply to all games, including:
While this guide has covered everything there is to know about refunding a game on Xbox, users can get more information from theDigital Game Purchase Refund Terms sectionon the Xbox support page.
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